Disclaimer** :
This Policy will explain how we collect and use information that personally identifies you ("personal information") as well as non-personal information about your interaction with the application. Protecting your privacy and ensuring that your personal information is held securely is very important to Augmentaa. We want you to be confident that we are looking after your interests and that is why we have set out our information practices in this Privacy Policy.
This Privacy Policy describes our practices in connection with information privacy on personal data we process through your individual/corporate use of the Augmentaa Application that shall enable you to start and stop charging, manage your business,chargers, status and various diagnostics along with user management.
Consent
By using our website or other applications which inclcludes Mobile Apps, Web Application, Digital gadget solutions, you hereby consent to our Privacy Policy and agree to its terms.
In this Privacy Policy, “Personal information” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual.
By visiting this portal or App, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our portal or mobile Apps. By mere use of the portal or APP, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
This Privacy Policy is subject to our Terms of Use.
Collection of User Information
Application usage in regards of App and web both, application collect and store your personal information and other information (except payment mode related details) which iprovided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our portal to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
Being on an application user and/or using application services via any medium or modes, necessary to provide your personal information including but not limited to your name, contact details, vehicle details etc. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You have the option not to provide information by choosing not to use the application via any mode such as web and App. We may automatically track certain information about you based upon your behaviour on our applications. We might use this information to do internal research on our users' demographics, interests and behaviour to better understand, protect and serve our users. This information shall use to compiled and analysed on an aggregated basis. Your personal information may also be analyse to provide you customized information, or information with a customized approach on our application. This information may include user redirection information, whether user is been directly landed on our application or redirected from any third party application along with the IP address.
Use data collection devices such as "cookies" on the application to help analyse our application workflow, measure promotional effectiveness, and promote trust and safety.
We collect personally identifiable information (email address, name, phone number etc.) from you when you set up an account with us. While you may be able to browse some sections of our portal without being a registered member, access to certain activities/features do require registration. We reserve the right to use your contact information to send you offers based on your previous orders and your interests.
Use of Information
Use of personal information is only to provide best and personal care services on request or call. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses, which can done by removing application login access and remove the credentials for security purpose.We may use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continuous improvements of our service offerings, we collect and analyse demographic and profile data about our users' activity on our application. Identification and use your IP address to help diagnose problems with our server, and to administer our portal/app. Your IP address and location, is also used to help identify you and to gather broad demographic information.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our portal, providing you with content that we think you might be interested in and to display content according to your preferences.
Information You Voluntarily Provide Us
When you register an account with us, we may collect your contact details, such as your email address, phone number, profile access and account linking in case of smart device features (Alexa, Google Home, etc). During your interaction with our Products, we may further collect your nickname, profile picture, country code, language preference or time zone information into your account.
When using feedback and suggestion features in our Products, we will collect your email address, mobile phone number and your feedback content to address your problems and solve device failures on a timely basis.
Information We Collect Automatically
- Device Information: When you interact with our Product, we automatically collect device information, such as the Charger serial number, IP address, URL associated, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and mobile network information.
- Usage Data: During your interaction with our Sites and Services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received, and other usage of our Sites and Services.
- Location Information: We may collect information about your real-time precise or non-precise geo-location when you use our specific Products or Services, such as robot cleaner and weather service.
Purposes and legal basis for processing Personal Data
The purpose for which we may process information about you are as follows:
- Provide You Services
- Improve Our Services
To provide marketing and promotional materials to you on our Products and Services. If we do so, each communication we send you will contain instructions permitting you to opt-out of receiving future communications of that nature. The legal basis for this processing is your consent. Additionally, if you consent to participate in our lottery, contest or other promotions, we may use your personal data to manage such activities.
Your Rights Relating to Your Personal Data
We respect your rights and control over your personal data.
You may:
- Request access to the personal data that we process about you;
- Request that we correct inaccurate or incomplete personal information about you;
- Request deletion of personal data about you;
- Request restrictions, temporarily or permanently, on our processing of some or all personal data about you
- Request transfer of personal information to you or a third party where we process the data based on your consent or a contract with you, and where our processing is automated; and
- Opt-out or object to our use of personal data about you where our use is based on your consent or our legitimate interests.
Information Sharing
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by the Indian laws or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Third Party Application Services
Application is being integrated with various payment mode and corresponding gateways. Application linked to payment gateways, (Which may collect personally identifiable information about you). Our applicationwould not be responsible for the privacy practices or the content of those linked portals. Whatever data is transmitted to those other portals like Credit Card/Debit Card information, BHIM information, UPI information etc. that you as a user provide to these other payment portals are protected under the data prevention policies of those portals itself and do not come under the purview of our data protection policy. On request we provide access to the data prevention policies of the linked portals to our users.
Information Security Safeguards
We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your personal information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by emailing us
Choice – Opt/Out
User is liable and self-driven to use our services and application also facilitates all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us (if at all you receive such communications in the future), after setting up an account.
Promotions/Advertisements
We may use third-party advertising companies to serve ads when you visit our application. These promotions/ads may use information (not including your name, address, email address, or telephone number) about your visits to this and other portals/APP in order to provide advertisements about goods and services of interest to you.
Your Service Buy Consent/Agreement
By using application services via any mode App or web, and/ or by providing your information, you consent to the collection and use of the information you disclose on the portal and/or software application in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Legal application and jurisdiction
This policy is formulated in accordance with the laws of the Republic of India and shall be governed by the laws of the Republic of India.If you have any questions about our practices or this Privacy Policy, please contact us as follows:
Kindly Contact at below for further information: Augmentaa Digital Services,
Golf Course Extn. Road,